Every call answered,in the caller's language.
Picks up when reception can't, in 10 Indian languages and English. Books the slot directly, or holds it for your team to confirm, for in-person or video visits, and the patient hears back on WhatsApp.
Books directly, or holds the slot for your team to confirm.
Pilot. Shares a video link and a waiting room.
Recognised, and routed to a follow-up with the same doctor.
Rings your reception straight away, with a summary.
Your clinic does not have a call problem. It has a return problem.
The phone is just where the leak shows. The bigger loss is the patient who came once, trusted the doctor, and never came back. That list of names sits in a register with nothing attached to it. It is the most valuable thing your clinic owns, and the one asset you never use.
Every clinic keeps buying the expensive patient.
The patients most likely to book again are the ones already in your register. CallIQ turns that register into a schedule, so the people who trust you come back on time instead of drifting to the clinic down the road.
What is a quiet phone costing you?
A rough estimate, your numbers not ours. It assumes half of the callers you miss would have booked somewhere. The free 7-day audit replaces this with the real figure from your own line.
One desk, three places a patient slips away.
Every call answered
In your callers' language, after hours, during a consultation, and when the line is already busy. The callers who used to reach a dead line now reach your clinic, and the appointment gets booked.
Confirmed, and remembered
The appointment is confirmed on WhatsApp, and the patients who would have forgotten get a nudge, so chairs do not sit empty and no-shows fall.
Brought back on schedule
The follow-up, the next vaccination, the yearly review. The patients due to return are brought back on time, on the channel the rules allow, before they drift elsewhere.
You configure nothing. We set up the desk.
A free 7-day audit
We listen to your line for a week and hand you a hard number: how many calls you missed, and what they were worth. You decide after you see it.
We set up your Patient Desk
Your line, your calendar, your WhatsApp, the recall schedule, and the registered rail behind it. There is no app to learn and no dashboard to log into.
Patients stop slipping
Answered, booked, confirmed, and brought back. You get a short summary of every call and every booking, and one person to call when you want something changed.
Proof you can check, not quotes you can't.
Every other vendor lines up testimonials you have no way to verify. We would rather hand you your own clinic's real number and one real recording. When a pilot clinic clears a quote to share, it goes here with its name on it, and not one day before.
Your own 7-day audit
The first proof is not a stranger's quote. It is your clinic's own missed-call number, measured over a free week on your real line. You see what you are losing before you decide anything.
A real recording
A short, consented, anonymised clip of the desk answering an actual after-hours call and booking it. One real call you can hear beats three quotes you cannot check.
Embeds here once a pilot clinic clears one to share.
The first pilot, in full
One clinic's real month: calls answered, no-shows cut, patients brought back, with the clinic named and consenting. Published when the first month closes, not invented before it.
Named-clinic results land here.
Priced on the relationship, not per seat.
Add-on, Dormant List Revival: Rs 15,000 plus Rs 200 a booking. We bring back the patients who have not come in a year. It needs your patient list, and it produces revenue in days.
Built on the registered rail, so your clinic's number never gets flagged.
In India, an automated call your clinic makes now has to be declared and registered, or the line can be treated as spam and barred. Most vendors skip this and leave the clinic holding the risk. We do that registration work as part of setup, keep calling on the channels that carry it and anything that looks like marketing on WhatsApp, and sign a data agreement so your patients' details are handled properly and stay yours.
The exact classification of some message types is being confirmed with counsel before any of it goes live. We would rather set this up slowly and correctly than get a doctor's line barred.
Ten honest answers.
Does it sound like a robot?
No. It speaks naturally, in your callers' language. The fastest way to know is to hear it, so ask and we will play you a real call.
Which clinics is this for?
Single-doctor and single-location practices. We are starting with mother and child, dental, dermatology, and fertility, but the desk works for any clinic that lives on its phone.
Is my patients' data safe?
Yes. We sign a data agreement, you stay the owner of the data, and we use it only to run your desk. We will walk you through exactly what is kept and for how long.
Is this legal?
Automated calling in India has to be registered, and we do that registration for you as part of setup. We keep voice on the channels that carry it and anything that looks like marketing on WhatsApp, where the rules are clearer.
Do I have to change my clinic number?
No. It answers your existing line, or we give you one that forwards to it. Your choice.
What does it cost?
A free 7-day audit first. Then a one-time setup and monthly from Rs 9,999, with no per-seat fees. Most clinics start on The Desk + Recall.
What is the free 7-day audit?
We listen to your line for a week, at no cost, and hand you a real number: how many calls you missed and what they were worth. You decide after you see it. You are not on a trial, you are getting a case study of your own clinic.
What if a caller needs a person?
It passes them to your staff, or takes a message and alerts you. No caller is ever left stuck.
How fast can it go live?
Days, not weeks, once the audit is done and the rail is registered.
What do you mean by recall?
Bringing patients back on schedule, a follow-up, a vaccination, a yearly review, on the channel the rules allow, so they return to you instead of drifting to another clinic.
Start with the free week. We listen to your line, hand you the number, and you decide.